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"Initial conversations with Mia and introductions to stove brands and types. Overall guidance on the process and what would happen next. Selection of brochures. Based on the details and pictures provided in an online enquiry, and that we had an existing gas appliance, Nicola called and advised on preparations and planning for a detailed inspection. Detailed inspection carried out by Adam and Alan including an assessment and measurements of the dwelling, external/internal, chimney and video footage of the chimney liner and recommendations. Final report and quotation, including chimney camera footage and links to shortlisted stove options, companion sets and the much loved, kindling cracker sent by Nicola. The classic style and functionality of the Purevision stove, in addition to a working model in the showroom, was the deciding factor in our selection. We wanted our stove yesterday and Nicola rearranged diaries to allow installation as the earliest opportunity. The process thus far has been seamless and the installation wasn't just professional but pure craftmanship. From the laying of protective sheeting, knocking out and remove fireplace fireback, installing 904 grade stainless steel chimney liner and installing the stove. From start to finish, there is finesse in each activity. Most importantly, they provided full instruction on how to light and build a fire and walked though any cautionary details. There services continue with providing options on where to buys log and natural firelighters, log baskets and ash buckets."

Anonymous , 28 Mar 2024

"The engineers were extremely professional, friendly, punctual and very helpful with advice. First Class service."

Customer in Herefordshire , 14 Feb 2025

"Excellent service from a small local business. I am really happy with my new log burner and would definately recommend Greenman Stoves Five Star professional service from beginning to end."

T.A. , 2 May 2024

"A great place to get stove spares from. Always helpful."

Johnny , Johnny The Sweep , 2 May 2024

"This is my annual chimney sweep and wood burner check, by Green Man. The appointment date and time was booked and confirmed some time ago, and checked the day prior to the work being done. The technician arrived on time, explained the work to be done, and completed the job with the absolute minimum of noise or any mess. As usual I was extremely pleased with the work. I received the invoice and the certificate later that day to my email address. Very good value, and a trusted service."

Herefordshire Customer , 11 Jun 2025

"We bought our wood burning stove from Green Man Stoves, and we’re so pleased with the service from them that we have continued to use them annually. They helpfully remind us by email when it is due, and communicate efficiently to remind us near the time. When they come to do the work they are punctual, polite and professional. They clean up beautifully and do a lovely job with the stove. The office team are prompt returning the report to us. We thoroughly recommend Green Man Stoves!"

Customer in Gloucestershire , 13 May 2025

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