Showroom

"Annual service, January 2025, the engineers were extremely professional, friendly, punctual and very helpful with advice. First Class service as always and excellent customer care."

J.R. , 11 Feb 2025

"I’ve used this company for many years, Arrived on time to do annual service, did the work with no fuss or mess. Very efficient."

Customer in Gloucestershire , 25 Feb 2025

"The engineers were extremely professional, friendly, punctual and very helpful with advice. First Class service."

Customer in Herefordshire , 14 Feb 2025

"The guy came on time, cleaned the chimney and glazing. Pack up, sent us the certificate by email and left. What more could I ask. Good job done well."

Customer in Herefordshire , 8 Apr 2025

"Very professional, helpful and supportive in the choosing and fitting of our new stove. Very thorough chimney inspection and excellent advice on type of stove for the space!
Thank you so much!"

LJ , 7 Mar 2022

"Initial conversations with Mia and introductions to stove brands and types. Overall guidance on the process and what would happen next. Selection of brochures. Based on the details and pictures provided in an online enquiry, and that we had an existing gas appliance, Nicola called and advised on preparations and planning for a detailed inspection. Detailed inspection carried out by Adam and Alan including an assessment and measurements of the dwelling, external/internal, chimney and video footage of the chimney liner and recommendations. Final report and quotation, including chimney camera footage and links to shortlisted stove options, companion sets and the much loved, kindling cracker sent by Nicola. The classic style and functionality of the Purevision stove, in addition to a working model in the showroom, was the deciding factor in our selection. We wanted our stove yesterday and Nicola rearranged diaries to allow installation as the earliest opportunity. The process thus far has been seamless and the installation wasn't just professional but pure craftmanship. From the laying of protective sheeting, knocking out and remove fireplace fireback, installing 904 grade stainless steel chimney liner and installing the stove. From start to finish, there is finesse in each activity. Most importantly, they provided full instruction on how to light and build a fire and walked though any cautionary details. There services continue with providing options on where to buys log and natural firelighters, log baskets and ash buckets."

Anonymous , 28 Mar 2024

Showroom

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