Green Man Stoves
Green Man Stoves has been trading for about 15 years now. We’ve been in various locations, and have now settled in our ‘forever home’ in Weston-under-Penyard just outside Ross-on-Wye.
We’re open 9.30-4pm Monday to Saturday for most of the year, but in the summer months we do close at 12pm on a Saturday. It is nice to see the light of day sometimes!
A lot of our customers are one time, unique customers to us (given that a stove installation should last very many, many years). However we are always pleased to return for a brief visit annually; to sweep chimneys, service stoves and give whatever advice and support we can about how the stove is being used and the type of fuel being burned.
Having said that, we are always absolutely delighted when people move house and want us to turn their new house into a home with a brand new installation again! Or when people’s children leave home and want us to transport their first new homes into cosy havens.
We are proud of the fact that our customers do return to us and consistently get good, sound, honest advice, great workmanship, great customer service and great after sales service.
Advice & Support
Over the years we have been called out to attend a catalogue of terribly distressing things which have happened to people. And to help them recover from the aftermath of a Carbon Monoxide leak, or a chimney fire or worse. Increasingly we feel the obligation to devote more time to the education of not just our customers, but also to others who use solid fuel to heat their homes. We mostly use social media to do this. Pleasingly, we are also being asked to perform many more CCTV camera inspections of the inside of chimney flues. We do this for:
- Homeowners who are selling houses.
- People who are buying a new home.
- Households with ‘chimney problems’.
- Customers who are thinking about installing a new stove.
- Estate agents.
- Insurance assessors.
It’s impossible to visually inspect about 80% of the inside of your chimney – who knows what’s going on in there! And it is so very pleasurable to identify potential issues and prevent terrible things from happening rather than clearing up after something terrible has happened.
Increasingly, customer’s are becoming more open about taking advice about stoves and chimneys. Burning wood or coal is steeped in our history and culture. But the way our parents and grandparents did it isn’t always appropriate today and people are seemingly much more open to that now – which is marvellous!
Every customer is asked to review their experience with Green Man Stoves. Our view is that we all need a pat on the back when we’ve done well and we all benefit from knowing what we can do better in the future. We keep all our reviews in the showroom for you to have a mooch through – and to prove we haven’t made them up! Have a look!
How to find us:
The Forge, Weston-under-Penyard, Ross-on-Wye, Herefordshire HR9 7NX
Telephone: 01989 218328
Telephone: 01453 753485
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Other Useful Links
Lots of lovely links here to interesting (and some less interesting, but very necessary legal) stuff!
Meet The Team
Here are some of the people behind the success of Green Man Stoves:
The expert in stoves and chimneys. If you're wondering if it is possible, James will be the one who can make it so. He'll put the heart into your hearth.
The Actual Boss
The person who drives Green Man Stoves forward with business development and networking is Nic. Come and say hello in our showroom!
Alan is our premier installer. He is definitely our 'Man who Can'. Quiet, calm, competent, tidy and justifiably proud of his workmanship. His 'unique' sense of humour keeps us all on our toes!
Our top 'Pop Master' player. He'll know which stove, chimney lining solution and fireplace will best suit your needs and pocket. His knowledge isn't limited to Pop Master, he knows a lot about stoves, chimneys and safety - oh and cricket and golf too!
Sam is the glue that holds us all together. Presiding over the showroom, giving sound advice to all on matters from stoves and chimneys to health and holidays!! She does have to be limited to 2 cups of coffee a day....
Our Lovely Man
Danny Gear steps into the breach - helps out everywhere, sleeps everywhere, cycles everywhere! Everyone needs a Danny Gear in their workplace - one of life's 'givers'